The UFC and its streaming partner NeuLion have yet to address the failed Fight Pass streams of Saturday night’s Floyd Mayweather vs. Conor McGregor fight.
Many fans who chose to buy the Floyd Mayweather Jr. vs. Conor McGregor fight on UFC Fight Pass were met with sheer dissatisfaction on Saturday night. Because of the “overwhelming traffic” the site crashed multiple times, and even some fighters were not spared of the hassle.
Pretty sure I want my money back! What is happening with the stream from @UFCFightPass?!
— Sarah Kaufman (@mmasarah) August 27, 2017
Fight pass crashed on me!!!
— Daniel Cormier (@dc_mma) August 27, 2017
The UFC and its streaming partner NeuLion have yet to specifically address the issue about giving a refund to those who paid $100 for the fight. But according to Phoenix Litigator Hart Robinovitch, a class-action lawsuit can actually be filed against the company.
“I’ve already spoken to one person who is frustrated about the situation,” Robinovitch told USA TODAY Sports. “The people who paid $100 and then bought food and beer had their night ruined. The main thing you have to consider is what are they going to do for these people?”
The main event was actually forced to be delayed due to “scattered outages” on several pay-per-view broadcasts, but the UFC Fight Pass stream crash was deemed as an isolated case since the root of the problem was being pointed to the app itself, which ran across different platforms.
Robinovitch adds that the lawsuit might be the only way for the people to be compensated if the UFC and NeuLion refuse to issue a refund.
“Bringing a class action on behalf of people affected negatively is the best shot at recovering the purchase price,” Robinovitch said. “It would be difficult to get ancillary damages (for the costs of a fight party) since everyone’s experience is different. But what they all have in common is that they paid $100, satisfying their end of the deal, and weren’t able to watch the fight.”
On Monday, UFC president Dana White released a statement to USA TODAY Sports (via MMA Junkie).
“We’re incredibly disappointed by the technical difficulties that were experienced Saturday night, and we’re working with our vendor NeuLion to assess exactly what happened. Nothing is more important to the UFC than our fans. They’ve always been incredibly loyal and supportive and we’ll always take care of them.”